Muay-Ara Retreat Policy
Welcome to Muay-Ara, the first Muay Thai retreat in Vietnam. We’re dedicated to creating a safe, empowering, and transformative experience for all participants. Please read the following policies carefully before booking.
1. General Policy
By booking a retreat with Muay-Ara, you agree to comply with all retreat policies, local laws, and instructor guidance.
Our first retreat is designed for female participants only, unless otherwise specified.
Participants are responsible for their own flights, health, travel insurance, and personal belongings during the retreat.
2. Health & Safety
All participants must disclose any injuries, medical conditions, or medications prior to attending.
Our trainers may adjust training intensity according to each participant’s fitness level and safety.
Alcohol, drugs, or any illegal substances are strictly prohibited during training sessions.
3. Booking & Payment
A deposit (30%) is required to secure your spot.
Full payment must be completed at least 30 days before the retreat start date.
Bookings are only confirmed after full payment is received.
4. Cancellation & Refund Policy
We understand that plans can change. Here’s how our refund policy works:
Time Before RetreatRefund Policy
30+ days before start Full refund minus 10% admin fee
20-30 days before start 50% refund
Less than 20 days No refund
No-show No refund
You may transfer your booking to another person at no additional cost (subject to approval).
In the unlikely event that Muay-Ara cancels the retreat (e.g., due to weather, travel restrictions, or unforeseen events), you will receive a full refund or credit toward a future retreat.
5. Code of Conduct
We foster a respectful, inclusive, and supportive community.
Harassment, discrimination, or disruptive behavior will not be tolerated and may result in removal without refund.
Participants agree to follow all retreat schedules, safety guidelines, and staff instructions.
6. Photography & Media
By joining the retreat, you consent to the use of photos or videos taken during the event for promotional purposes.
If you prefer not to be photographed, please inform our team before arrival.
7. Liability Waiver
Participants acknowledge that Muay Thai is a physical activity and accept full responsibility for any risk of injury.
Muay-Ara, its coaches, and partners are not liable for any accidents, injuries, or loss of personal property.
8. Contact
For any inquiries, rescheduling, or special requests, please contact:
📧 host@muay-ara.com
📞 +84 987 830 414